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Welcome to Age Concern Solihull

Working with and for older people in Solihull

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Volunteering

A Volunteer Befriender at Age Concern

What about volunteering with us?

Will I enjoy it?

Whether you have retired and want to try something new, want to give something back to the community, or have just begun your career and want experience of working with older people, volunteering could be a very rewarding and enjoyable experience for you.

How much time will it take?

The timing of the work is a matter to be negotiated between you and your client for your mutual convenience. Some services allow you to dip in and out, others require a regular commitment. We hope there will be something to suit everyone's availability.

Will I be properly supported?

You will be joining a large and growing team of volunteers delivering services directly to older people throughout the borough. In return for your valuable time and commitment, you can expect good quality support from staff, training opportunities and a chance to meet other volunteers and give feedback to staff.

What's the procedure?

When you start, you will be supported through an induction programme, where all volunteers receive information on best practice in confidentiality and communication. You will also have a chance to go through travel expenses claims, ID badges etc. Depending on which service you join, you may have a further induction period during which training is more intensive, or regular updates as often as necessary, and you may go on visits with an established volunteer.

You will also receive a Volunteers Handbook which contains the rules and guidelines you need to ensure the clients you help receive the maximum care and benefit from your efforts. It is vital that everyone involved with Age Concern Solihull acts in a professional manner and understands the requirement for firm policies about such things as confidentiality and safety, and the procedures to follow that ensure smooth-running services, with the minimum of complications.

I'd like to find out more

If you would like more information and a chat about the services that particularly interest you, please telephone 0121 705 9128 or e-mail Volunteering.  Alternatively, give us your details by filling in the boxes below and we will contact you.

You will have a chance to meet the Service Co-ordinator for the service that interests you for an informal interview to make sure both sides are happy to go forward. We always apply for references, and most tasks require Criminal Records Bureau Checks.

We very much hope you will decide to join us at Age Concern Solihull and find challenges, comradeship, new skills and a sense of achievement.

Thank you for your interest in our work.

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